Return Policy

1. Introduction

At Slexphunthar, we are committed to providing quality information and inspiration about greeting card trends in New Zealand. While we don't currently sell physical products directly through our website, we want to establish clear guidelines for any future offerings or promotional items.

This Return Policy outlines our procedures and policies regarding returns and refunds. Please read this policy carefully before engaging with any future product offerings from Slexphunthar.

2. Future Product Returns

Should we offer physical products in the future, the following guidelines would apply:

2.1 Return Eligibility

To be eligible for a return, items would need to meet these conditions:

• The item must be unused and in the same condition that you received it
• The item must be in the original packaging
• You would need to have proof of purchase
• Returns would need to be initiated within 14 days of receiving your order

2.2 Non-Returnable Items

Certain types of items cannot be returned, including:

• Custom or personalized items
• Downloadable digital products
• Gift cards
• Items marked as final sale or clearance

3. Future Refund Process

Once your return is received and inspected, we would send you an email to notify you that we have received your returned item. We would also notify you of the approval or rejection of your refund.

If approved, your refund would be processed, and a credit would automatically be applied to your original method of payment within a certain number of days, depending on your bank's policies.

4. Future Shipping Returns

You would be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping would be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

5. Digital Content

Currently, all content on our website is digital information about greeting card trends and DIY ideas. Due to the nature of digital content, we do not offer refunds for information once it has been accessed.

However, we are committed to providing quality content and welcome your feedback to help us improve our offerings.

6. Updates to This Return Policy

We may update our Return Policy from time to time. We will notify you of any changes by posting the new Return Policy on this page.

You are advised to review this Return Policy periodically for any changes. Changes to this Return Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions about our Return Policy, please contact us:

• By email: info@slexphunthar.world
• By phone: +64 6 757 0914
• By mail: 27 Devon Street West, New Plymouth 4310, New Zealand